Delivery times will vary depending on location and carrier. Once your order has been received, it will be fulfilled within 1-3 days. You will receive an email with tracking information.

In certain circumstances, some items may be out of stock and awaiting restocking. In these situations, we will notify via email and delivery times will change or items may be removed from the order.

We use various carriers to get your package to you in a timely manner and based on your preference of either Standard or Expedited shipping.

Complimentary standard shipping on all orders over $175. Complimentary expedited shipping over $350.

For orders under $175, Standard Flat Rate shipping is $25. Expedited shipping is $42.

*All shipping rates are calculated before taxes and after discounts.

We currently only ship across Canada.

We only carry products that we truly believe in. Currently, all online orders are FINAL SALE. Should you have any issues with any of the products you purchase with us, we suggest reaching out directly to the specific brand in question. You may email us directly: info@lapalmaspa.com if you have any questions or concerns.